Field Service Tech Ii

LNW GAMING ANZ PTY LTD

Cherokee, North Carolina, US
Not specified
Preventative maintenance on gaming machines
Diagnostic testing and software configuration
Use of hand and power tools safely
Light & Wonder, a leading global gaming technology company, is seeking a Field Service Tech II to join their team in Cherokee and Franklin, North Carolina. The role involves installing, maintaining, and troubleshooting electronic gaming machines and requires technical expertise, customer service skills, and adherence to safety and regulatory standards

Job Summary

  • At Light & Wonder, we are committed to making the best games in the world and transforming the gaming industry with cutting-edge technology.
  • As a member of the award-winning Field Service team, you will be instrumental in installing, maintaining, and troubleshooting our award-winning games at customer sites.
  • Light & Wonder embraces challenge, fosters an inclusive culture, values integrity, innovation, and winning, and is committed to developing and supporting its people.

Matching Summary

Match Score: 75

Light & Wonder, a leading global gaming technology company, is seeking a Field Service Tech II to join their team in Cherokee and Franklin, North Carolina. The role involves installing, maintaining, and troubleshooting electronic gaming machines and requires technical expertise, customer service skills, and adherence to safety and regulatory standards.

Skills & Requirements

Must-have

  • Preventative maintenance on gaming machines
  • Diagnostic testing and software configuration
  • Use of hand and power tools safely
  • Basic network communication troubleshooting
  • Customer-facing technical support
  • Ability to lift and carry 50 lbs regularly
  • Completion of detailed technical logs

Nice-to-have

  • Good problem-solving skills
  • Ability to work with limited supervision
  • Maintain good customer relations
  • Foster inclusive culture and innovation

Key Requirements

  • Must be at least 21 years old
  • Valid driver’s license and ability to obtain gaming licenses
  • One year experience in electronic gaming device repair or equivalent
  • Basic knowledge of electricity, electronics, and mechanics
  • High school diploma or equivalent
  • Ability to pass background and security checks

Work Rights

Must be able to obtain and maintain gaming licenses

Tailored Resume

Cover Letter