The Credit Control People Manager is responsible for guiding and developing a high-performing collections team while maintaining strong relationships across departments and stakeholders
Job Summary
The Credit Control People Manager is responsible for guiding and developing a high-performing collections team while maintaining strong relationships across departments and stakeholders.
We support a healthy work/life balance throughout the organization and offer an attractive working environment with various wellbeing initiatives and flexible hours.
Elsevier is a global leader in information and analytics helping researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.
Matching Summary
The Credit Control People Manager is responsible for guiding and developing a high-performing collections team while maintaining strong relationships across departments and stakeholders.
Skills & Requirements
Must-have
French language proficiency spoken and written
Collections management experience
People management and coaching
Bilingual French-English environment
Setting SMART performance targets
Handling business emails and calls in French
Nice-to-have
Strong communication skills
Change management methodology
Encouraging personal development
Collaborative and accountable team culture
Ability to work under pressure
Key Requirements
Experience in B.COM or Finance
Full or partial accountancy qualifications
Three to five years’ experience in collections management
Fluent in spoken and written French
Comfortable working in bilingual French-English environment