Customer & Marketing Analytics Manager

Australia Post

Richmond, Australia
On-site
Customer and marketing data insights
Data governance and integrity
Data collection systems development
Help shape a best-in-class analytics capability at Australia Post by turning customer and marketing data into insights that influence real business decisions

Job Summary

  • Help shape a best-in-class analytics capability at Australia Post by turning customer and marketing data into insights that influence real business decisions.
  • Design, build, and maintain core data and analytics assets that power marketing, NPS, and customer insights, leading data-driven initiatives for better customer outcomes.
  • Lead the Customer Data and Marketing Data strategy, including data governance, data dictionaries, and key documentation, while developing clear data strategies and implementing best-practice data collection systems.

Matching Summary

Help shape a best-in-class analytics capability at Australia Post by turning customer and marketing data into insights that influence real business decisions.

Skills & Requirements

Must-have

  • Customer and marketing data insights
  • Data governance and integrity
  • Data collection systems development
  • Python data science libraries
  • Advanced SQL querying

Nice-to-have

  • Engage and influence stakeholders
  • Translate complex ideas
  • Drive continuous optimization
  • Thrive in large complex organizations

Key Requirements

  • 10 years + experience in data and analytics
  • Proven people management experience
  • Experience leading data governance activities
  • Ability to prepare and present comprehensive briefs
  • Experience with Python data science libraries
  • Experience with advanced database querying (SQL)

Work Rights

Not specified

Tailored Resume

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