Senior Executive, Virtual Care Centre (1 year contract)(9601) - Alexandra Hospital
NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.
Alexandra, Singapore
Not specified
Coordinate daily service point operations
Supervise frontline staff and care managers
Monitor operational kpis and activity volumes
The National University Health System is seeking a Senior Executive for its Virtual Care Centre on a one-year contract in Alexandra, Singapore. The role focuses on coordinating daily service operations, enhancing patient and caregiver satisfaction, and improving service efficiencies in a healthcare setting
Job Summary
The role involves coordinating daily service point operations to ensure smooth patient flow and high-quality frontline service delivery.
You will assist in supervising Service Staff and Care Manager Associates, including supporting onboarding, training, and scheduling activities.
The position requires tracking operational KPIs, monitoring activity volumes, and contributing to annual budgeting and resource planning exercises.
Matching Summary
Match Score: 75
The National University Health System is seeking a Senior Executive for its Virtual Care Centre on a one-year contract in Alexandra, Singapore. The role focuses on coordinating daily service operations, enhancing patient and caregiver satisfaction, and improving service efficiencies in a healthcare setting.
Skills & Requirements
Must-have
Coordinate daily service point operations
Supervise frontline staff and care managers
Monitor operational KPIs and activity volumes
Implement process improvements for efficiency
Ensure compliance with SOPs and standards
Nice-to-have
Strong problem-solving in fast-paced environment
Experience with cross-training initiatives
Ability to work with clinical stakeholders
Proficient in Microsoft 365 tools
Capability development support skills
Key Requirements
Bachelor's degree in Business Management or related field
Minimum 3-4 years of healthcare service operations experience
Experience supervising frontline staff or coordinating service points
Singapore Citizen or Singapore Permanent Resident status required
Work Rights
Must be Singapore Citizen or Singapore Permanent Resident