Senior Human Centered Change Consultant

Salesforce Sites

Flexible (not specified in the posting)
Human-centered change management
Digital transformation projects
User adoption and business value
Salesforce is seeking a Senior Human Centered Change Consultant to join their Experience Services team, focusing on driving user adoption and facilitating change management in digital transformation projects. The role requires expertise in change management methodologies, strong communication skills, and the ability to collaborate with diverse teams

Job Summary

  • Lead Change Management projects within the Salesforce context, ensuring alignment between technical solutions and the human side of change.
  • Develop communication, training, and stakeholder management plans tailored to different organizational levels.
  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together, offering a culture built on continuous learning, equality, and growth.

Matching Summary

Match Score: 85

Salesforce is seeking a Senior Human Centered Change Consultant to join their Experience Services team, focusing on driving user adoption and facilitating change management in digital transformation projects. The role requires expertise in change management methodologies, strong communication skills, and the ability to collaborate with diverse teams.

Skills & Requirements

Must-have

  • Human-centered change management
  • Digital transformation projects
  • User adoption and business value
  • Communication and training plans
  • Stakeholder management strategies
  • Agile and Waterfall methodologies
  • Change management methodologies

Nice-to-have

  • Continuous growth mindset
  • Courageous communication skills
  • Proactive and hands-on mentality
  • Empathetic listening ability
  • Investigative curiosity
  • Team spirit and collaboration
  • Resilience in low maturity environments

Key Requirements

  • Minimum 3-5 years OCM project experience
  • Advanced/Fluent English language skills
  • Proven workshop facilitation experience

Work Rights

Not specified

Tailored Resume

Cover Letter