Relationship Manager, Commercial

Intercom

Chicago, United States
Base: $132,836-$170,745; bonus/equity: target incl...
On-site
Revenue growth and customer retention
Strategic territory plans
Customer feedback to drive product innovation
Build relationships with Intercom’s small business customers ensuring revenue growth and customer retention

Job Summary

  • Build relationships with Intercom’s small business customers ensuring revenue growth and customer retention.
  • Develop strategic territory plans outlining opportunities for upsell, cross-sell, expansion to new business units, and achieve business goals.
  • We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.

Matching Summary

Build relationships with Intercom’s small business customers ensuring revenue growth and customer retention.

Salary

Base: $132,836-$170,745; Bonus/Equity: Target included in OTE; Benefits: Competitive salary and meaningful equity, Comprehensive medical, dental, and vision coverage, Regular compensation reviews, Flexible paid time off policy, Paid Parental Leave Program, 401k plan & match

Skills & Requirements

Must-have

  • revenue growth and customer retention
  • strategic territory plans
  • customer feedback to drive product innovation
  • track and report key metrics

Nice-to-have

  • growth mindset and ambition
  • team development and mentoring
  • creativity and ownership

Key Requirements

  • 2+ years managing a large book of business
  • 1+ years selling SaaS products
  • Experience managing procurement processes
  • Demonstrable history of leadership

Work Rights

Proof of eligibility to work in the United States is required

Tailored Resume

Cover Letter