Claims Consultant

641

Tweed Heads, Australia
Not specified; salary reviews included; incentive ...
Hybrid (3 days remote after initial months)
Customer focused service delivery
Caseload management within legislation
Team collaboration and multitasking
EML is seeking a Claims Consultant for their Tweed Heads office, which offers a flexible work-from-home option after a probation period. The role involves managing a portfolio of workers’ compensation claims, providing empathetic service to injured workers and employers, and collaborating with a supportive team of specialists

Job Summary

  • The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.
  • Candidates will work as part of a diverse team with dedicated specialists available to provide technical and injury management support.
  • The position offers flexibility to work from home up to three days per week after the first three months, subject to performance.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for their Tweed Heads office, which offers a flexible work-from-home option after a probation period. The role involves managing a portfolio of workers’ compensation claims, providing empathetic service to injured workers and employers, and collaborating with a supportive team of specialists.

Salary

Not specified; Salary reviews included; Incentive scheme entitlement

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Caseload management within legislation
  • Team collaboration and multitasking

Nice-to-have

  • Experience in medical or corporate fields
  • Creative stakeholder engagement
  • High attention to detail

Key Requirements

  • Previous experience in customer service fields
  • Ability to shift priorities when needed
  • Face-to-face group interview attendance required

Work Rights

Not specified

Tailored Resume

Cover Letter