Guest Service Agent

Sofitel Brisbane Central

Perth, WA, Australia
Not specified; not specified; employee benefit car...
On-site
Previous experience in similar role
Strong written and verbal communication skills
Ability to work flexible 7-day roster
As a Guest Service Agent, you will be the first point of contact for guests and visitors to the hotel

Job Summary

  • As a Guest Service Agent, you will be the first point of contact for guests and visitors to the hotel.
  • You will manage arrivals and departures while actively resolving guest issues and promoting the Accor Live Limitless Loyalty Program.
  • The role offers employee benefits including discounted rates at Accor worldwide and opportunities to develop talent across the globe.

Matching Summary

As a Guest Service Agent, you will be the first point of contact for guests and visitors to the hotel.

Salary

Not specified; Not specified; Employee benefit card offering discounted rates at Accor worldwide

Skills & Requirements

Must-have

  • Previous experience in similar role
  • Strong written and verbal communication skills
  • Ability to work flexible 7-day roster

Nice-to-have

  • Entrepreneurial spirit with drive
  • Fluency in additional languages
  • Experience with Opera system

Key Requirements

  • Service focused personality
  • Good interpersonal skills
  • Ability to multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter