It Process Analyst Ii

PPD (Thermo Fisher)

Lagunilla, Costa Rica
Cmdb operational experience
Servicenow tool expertise
Itil framework knowledge
Join a team that values exploration and discovery

Job Summary

  • Join a team that values exploration and discovery.
  • The role involves maintaining CMDB data quality and integrity.
  • You will collaborate across processes to enhance service delivery.

Matching Summary

Join a team that values exploration and discovery.

Skills & Requirements

Must-have

  • CMDB operational experience
  • ServiceNow tool expertise
  • ITIL framework knowledge

Nice-to-have

  • Excellent customer service skills
  • Strong analytical skills
  • Effective verbal communication

Key Requirements

  • 5+ years of experience
  • Bachelor degree in Science or Engineering
  • ITIL Foundation Certification preferred

Work Rights

Not specified

Tailored Resume

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