Ase Master Certified Techline Support Specialist 1

Nissan

Smyrna, TN, United States of America
Hybrid (m-th onsite, friday remote)
Diagnose and repair customer vehicles
Provide technical information
Document technical incidents
Nissan is seeking an ASE Master Certified Techline Support Specialist to join their Smyrna, TN team in a hybrid work environment. The role involves providing technical support to dealership service technicians, handling cases related to vehicle maintenance and repair, and contributing to the company’s growth and brand value

Job Summary

  • Replies to TECH LINE cases via email or phone, and/or responds to Chat line from dealership service technicians and provides them with technical information on the diagnosis and repair of customer vehicles.
  • Contributes to building brand value and achieving enduring profitable growth.
  • Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms.

Matching Summary

Match Score: 85

Nissan is seeking an ASE Master Certified Techline Support Specialist to join their Smyrna, TN team in a hybrid work environment. The role involves providing technical support to dealership service technicians, handling cases related to vehicle maintenance and repair, and contributing to the company’s growth and brand value.

Skills & Requirements

Must-have

  • Diagnose and repair customer vehicles
  • Provide technical information
  • Document technical incidents
  • Help desk technical assistance

Nice-to-have

  • Contribute to brand value
  • Analyze decisions from customer viewpoint
  • Feedback from dealership technicians

Key Requirements

  • ASE Master Certification required
  • OEM certification required
  • Three or more years of automotive retail repair experience
  • One or more years of directly related professional level experience
  • AA degree preferred OR equivalent related college or technical courses
  • Typing speed of 30wpm or better

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter