This role involves actively contributing to the continuous evolution of a mature global ServiceNow IT landscape supporting over 13,000 employees
Job Summary
This role involves actively contributing to the continuous evolution of a mature global ServiceNow IT landscape supporting over 13,000 employees.
The successful candidate will combine deep technical capability with a consulting mindset to optimize ITSM processes and expand ITOM and SPM capabilities.
You will work closely with an experienced internal team to shape future architecture, governance, and automation initiatives within a forward-looking organization.
Matching Summary
This role involves actively contributing to the continuous evolution of a mature global ServiceNow IT landscape supporting over 13,000 employees.
Skills & Requirements
Must-have
Strong hands-on ServiceNow ITSM experience
Experience with ITOM or SPM modules
Ability to design workflows and integrations
Understanding of enterprise platform architecture
Nice-to-have
Proactive and collaborative personality
Interest in automation and AI capabilities
Consulting mindset with stakeholder engagement
Knowledge sharing and team capability building
Key Requirements
Senior level ServiceNow professional
Solid understanding of IT service processes
Experience moving between technical implementation and consulting