Guest Service Team Member

Sofitel Sydney Wentworth

Southampton, United Kingdom
Base: £12.95 ph; bonus/equity: not specified; bene...
On-site
Hospitality experience required
Familiar with opera cloud system
Computer literate skills needed
The Sofitel Sydney Wentworth is seeking a Guest Service Team Member to provide exceptional hospitality services, including check-in/check-out processes and effective communication with guests. The role requires strong customer service skills, familiarity with hospitality software, and a positive, proactive attitude

Job Summary

  • The role involves providing efficient service for guest registration, departure, and maintaining accurate accounts while ensuring strict security procedures.
  • Employees will operate the switchboard effectively, handle all calls professionally, and assist in promoting hotel facilities to maximize sales.
  • Benefits include a salary of £12.95 per hour, 28 days of holiday, free meals on duty, and access to exclusive sector-specific discounts.

Matching Summary

Match Score: 85

The Sofitel Sydney Wentworth is seeking a Guest Service Team Member to provide exceptional hospitality services, including check-in/check-out processes and effective communication with guests. The role requires strong customer service skills, familiarity with hospitality software, and a positive, proactive attitude.

Salary

Base: £12.95 per hour; Bonus/Equity: Not specified; Benefits: Team appreciation lunch, discounted hotel nights, 30% off F&B, pension, free meals

Skills & Requirements

Must-have

  • Hospitality experience required
  • Familiar with Opera Cloud system
  • Computer literate skills needed

Nice-to-have

  • Bubbly personality with initiative
  • Sound product knowledge for sales
  • Team player in caring environment

Key Requirements

  • Hospitality experience
  • Opera Cloud familiarity
  • Computer literacy

Work Rights

Not specified

Tailored Resume

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