Specialized Customer Success Manager, Clm (evisort)

Workday

Denver, CO, USA
Base: $90,300 - $160,400 usd; bonus/equity: eligib...
Fully remote
3+ years customer success experience
3+ years contract lifecycle management expertise
Saas adoption and value realization
This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of Workday CLM

Job Summary

  • This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of Workday CLM.
  • The team is united in a mission to help customers realize meaningful value from emerging, high-impact AI-powered products within a culture rooted in integrity and empathy.
  • Candidates will collaborate cross-functionally with Sales, Services, and Product to deliver cohesive engagement motions that scale across the portfolio.

Matching Summary

This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of Workday CLM.

Salary

Base: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus plus annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3+ years Customer Success experience
  • 3+ years Contract Lifecycle Management expertise
  • SaaS adoption and value realization
  • Strategic customer engagement leadership
  • Executive stakeholder management

Nice-to-have

  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • Experience in evolving incubating environments
  • Data-driven maturity assessment skills

Key Requirements

  • 3+ years in complex SaaS customer-facing services
  • 3+ years managing customer relationships for adoption
  • 3+ years Contract Lifecycle Management (CLM) experience
  • Ability to travel up to 10%

Work Rights

Not specified

Tailored Resume

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