$80,000 - $85,000 / year; not specified; medical, ...
On-site
Front office operations
Guest service excellence
Team leadership and development
Lead our Front Desk and Royal Service teams with purpose and authenticity, serving as a role model for Fairmont service excellence
Job Summary
Lead our Front Desk and Royal Service teams with purpose and authenticity, serving as a role model for Fairmont service excellence.
Inspire and develop a team of service ambassadors, ensure seamless Front Office operations, and consistently deliver warm, thoughtful, and memorable guest experiences.
Salary of $80,000 - $85,000 / year with benefits including employee travel program, parking/commuting discounts, medical insurance, and 401K retirement plans.
Matching Summary
Lead our Front Desk and Royal Service teams with purpose and authenticity, serving as a role model for Fairmont service excellence.
Salary
$80,000 - $85,000 / year; Not specified; Medical, dental, vision insurance, 401K retirement plans with a 4% match, Paid meal breaks with complimentary meals
Skills & Requirements
Must-have
Front Office operations
Guest service excellence
Team leadership and development
Revenue maximization strategies
Guest satisfaction improvement
Accor Live Limitless loyalty program
Nice-to-have
Inspiring and authentic leadership
Driving continuous improvement
Championing loyalty programs
Elegant and fun atmosphere
Key Requirements
Minimum 3 years leadership experience in Rooms
Solid working knowledge of Front Office operating systems