Customer Service Representative

Guild Garage Group

Meridian, ID, United States
Base: $20-$22 usd ph; bonus/equity: potential comm...
On-site
1+ year customer service experience
Excellent communication skills
Strong organization and multitasking
You will be the voice of Action Garage Doors, supporting customers through phone, email, and chat while creating outstanding service experiences

Job Summary

  • You will be the voice of Action Garage Doors, supporting customers through phone, email, and chat while creating outstanding service experiences.
  • The role involves working closely with technicians and team members to ensure seamless service delivery and recognizing opportunities to recommend additional services.
  • Employees enjoy a team-first culture with opportunities for advancement, respect, recognition, rewards, and hands-on training.

Matching Summary

You will be the voice of Action Garage Doors, supporting customers through phone, email, and chat while creating outstanding service experiences.

Salary

Base: $20-$22 USD per hour; Bonus/Equity: Potential commissioned compensation (not guaranteed); Benefits: Health, Vision, Dental, PTO, Holidays, 401k matching

Skills & Requirements

Must-have

  • 1+ year customer service experience
  • Excellent communication skills
  • Strong organization and multitasking
  • High school diploma or equivalent

Nice-to-have

  • Experience in home services or tech
  • Familiarity with ServiceTitan software
  • Friendly and adaptable personality
  • Calm under pressure attitude

Key Requirements

  • 1+ year in customer service role
  • High school diploma or equivalent
  • Pre-employment background and drug screening

Work Rights

Not specified

Tailored Resume

Cover Letter