This role involves field management and network assurance for nbn's passive and active network, with a focus on network upgrades/assurance
Job Summary
This role involves field management and network assurance for nbn's passive and active network, with a focus on network upgrades/assurance.
The Field Services (FS) Team within Chief Operations Business Unit, provides Field Workforce capabilities across all technologies for, Service Activation, Service Assurance, Network Assurance, Network Maintenance, Customer Complaints linked with Network faults and Quality Inspection.
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
Matching Summary
This role involves field management and network assurance for nbn's passive and active network, with a focus on network upgrades/assurance.
Skills & Requirements
Must-have
Field-based assurance and build activities
Support, integration, augmentation, field audits
Connect quality and Delivery Partner quality
Field management and network assurance
Passive and active network upgrades
On-site technical support and resolving escalations
FTTP and FTTC technologies
Nice-to-have
Natural problem solver
Methodological approach
Aptitude to learn quickly
Flexible, adaptable, cope with conflicting priorities