B2b - Sr. Specialist, Account Manager

Concentrix

Alexandria, Egypt
Oversee complex client accounts
Develop client relationship processes
Meet operational needs and growth goals
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs

Job Summary

  • The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs.
  • Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base.
  • Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals.

Matching Summary

The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs.

Skills & Requirements

Must-have

  • Oversee complex client accounts
  • Develop client relationship processes
  • Meet operational needs and growth goals
  • Achieve revenue-based quotas
  • Manage external competitive pressures
  • Build relationships with decision-makers

Nice-to-have

  • Assess areas of opportunity
  • Resolve escalated issues
  • Propose potential solutions
  • Identify risk and barriers to success
  • Develop contingency plans

Key Requirements

  • English (Required)
  • Full time

Work Rights

Not specified

Tailored Resume

Cover Letter