International Agent Officer - French Speaker

World Courier

Coslada, Madrid, Spain
Base: €27,500; bonus/equity: 5% annual bonus plan;...
Hybrid
Fluency in english and french
Handle client and agent inquiries
Book and track shipments
Handle enquiries from clients, agents, and World Courier offices via phone and email in English and French

Job Summary

  • Handle enquiries from clients, agents, and World Courier offices via phone and email in English and French.
  • Book shipments and ensure that everything is done in a quality and timely manner so that shipments are delivered on time and in perfect conditions.
  • €27,500 Annual Bonus Plan: 5%. Schedule: Sunday to Thursday from 11h30-20h00 (Sunday 09h00-17h30) Flexibility to cover public holidays (paid as overtime and receive an extra lieu day).

Matching Summary

Handle enquiries from clients, agents, and World Courier offices via phone and email in English and French.

Salary

Base: €27,500; Bonus/Equity: 5% Annual Bonus Plan; Benefits: 25 days holiday allowance plus bank holidays, Private Healthcare Insurance, True Blue reward Scheme, Annual performance-based pay review, Annual Staff events

Skills & Requirements

Must-have

  • Fluency in English and French
  • Handle client and agent inquiries
  • Book and track shipments
  • Update internal tracking system
  • Communicate shipment status
  • Provide clear handling instructions

Nice-to-have

  • Build and maintain relationships
  • Collaborate constructively with colleagues
  • Work independently and as part of a team

Key Requirements

  • Fluency in English and French (verbal and written)
  • Proficiency in MS Office: Word, Excel, Outlook
  • Prior experience or knowledge of the logistics sector

Work Rights

Not specified

Tailored Resume

Cover Letter