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Brigham and Women's Faulkner Hospital

Boston, MA, United States
$17.71 - $24.28phly; not specified; not specified
On-site
Exceptional interpersonal and communication skills
Customer service focus
Handle sensitive situations with empathy
Responsible for enhancing the overall patient and visitor experience within a healthcare setting

Job Summary

  • Responsible for enhancing the overall patient and visitor experience within a healthcare setting.
  • This position involves serving as a liaison between patients, families, and hospital staff, providing exceptional customer service, and ensuring a welcoming and supportive environment.
  • Mass General Brigham relies on a wide range of professionals to advance our mission and strives to provide exceptional care.

Matching Summary

Responsible for enhancing the overall patient and visitor experience within a healthcare setting.

Salary

$17.71 - $24.28/Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Exceptional interpersonal and communication skills
  • Customer service focus
  • Handle sensitive situations with empathy
  • Work under pressure
  • Proficiency with office software

Nice-to-have

  • Positive hospital image
  • Collaborative team player

Key Requirements

  • High School Diploma or Equivalent
  • Associate's Degree Healthcare Administration preferred
  • Associate's Degree Related Field of Study preferred
  • Experience in customer service, healthcare, or similar setting (0-1 year)
  • Experience in lieu of degree accepted

Work Rights

Not specified

Tailored Resume

Cover Letter