Intern – It Support (desktop Support)

Gen

Dublin, Ireland
Competitive pyy; not specified; not specified
Hybrid
First-level technical support
Troubleshoot hardware and software
Support microsoft 365
You’ll gain practical experience in an enterprise IT environment while supporting employees across Dublin and the wider EMEA region including Prague & London

Job Summary

  • You’ll gain practical experience in an enterprise IT environment while supporting employees across Dublin and the wider EMEA region including Prague & London.
  • This internship is ideal for students or recent graduates who want to start a career in IT support, infrastructure, or enterprise technology services.
  • When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.

Matching Summary

You’ll gain practical experience in an enterprise IT environment while supporting employees across Dublin and the wider EMEA region including Prague & London.

Salary

competitive pay; Not specified; Not specified

Skills & Requirements

Must-have

  • First-level technical support
  • Troubleshoot hardware and software
  • Support Microsoft 365
  • Document incidents and resolutions
  • Prepare and configure laptops
  • Support onboarding and desk setup

Nice-to-have

  • Loves people and goes over and beyond
  • Proactive, organised, and comfortable solving problems
  • Curious about emerging technologies
  • Scrappy and relentlessly customer driven
  • Healthy debate and experimentation

Key Requirements

  • Must have graduated
  • Able to work onsite in Dublin for the full duration
  • Studying IT, Computer Science, Networking, or related
  • Active full-time student or recently graduated
  • Foundational knowledge of Windows and/or macOS
  • Basic understanding of networking principles

Work Rights

Not specified

Tailored Resume

Cover Letter