Customer Service Representative

Dogspothotel

Unknown, US
Base: $16.00ph doe; tips: + tips; benefits: pyrt-t...
On-site
Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
Destination Pet is seeking a Customer Service Representative for Dog Days, emphasizing a pet-friendly and customer-focused environment. The role requires strong communication skills, experience in customer service, and the ability to manage various tasks while providing exceptional service to pet owners

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/check-outs, handling transactions, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for Dog Days, emphasizing a pet-friendly and customer-focused environment. The role requires strong communication skills, experience in customer service, and the ability to manage various tasks while providing exceptional service to pet owners.

Salary

Base: $16.00/hour DOE; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • part concierge, part chaos coordinator
  • elevate the love and lives of pet families
  • make every client feel like a VIP

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter