Patient Care Advocate

Hy Vee

**
Customer service principles
Verbal and written communication
Time management skills
** Hy-Vee is seeking a Patient Care Advocate for their RedBox Rx department, focused on providing friendly and efficient support to patients and healthcare providers via phone, email, and chat. The role requires strong communication skills and an ability to manage multiple tasks while upholding the company's commitment to quality healthcare. **

Job Summary

  • Our mission as a company is to provide convenient, affordable, access to quality healthcare.
  • As a patient care advocate, you will provide prompt and friendly support to patients and providers with inquiries related to visits and treatments.
  • All patient and provider interactions are completed either via email, chat, or telephone.

Matching Summary

Match Score: 75

** Hy-Vee is seeking a Patient Care Advocate for their RedBox Rx department, focused on providing friendly and efficient support to patients and healthcare providers via phone, email, and chat. The role requires strong communication skills and an ability to manage multiple tasks while upholding the company's commitment to quality healthcare. **

Skills & Requirements

Must-have

  • Customer service principles
  • Verbal and written communication
  • Time management skills
  • Ability to perform multiple tasks
  • HIPAA confidentiality

Nice-to-have

  • Helpful smile in every aisle
  • Promote company values
  • Continuous improvement mindset

Key Requirements

  • High school diploma or equivalent
  • Pharmacy support person registration Iowa

Work Rights

Not specified

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