436,000 - 654,000 pln annual ote; equity may be of...
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Leading customer success teams
Driving renewal and expansion outcomes
Developing customer success plans
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Equinix is seeking a Senior Manager for Customer Success in Warsaw, Poland, to lead a team focused on customer retention and revenue growth. The ideal candidate will possess leadership experience in customer success or go-to-market environments, emphasizing strategic execution and customer engagement.
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Job Summary
The Senior Manager leads a team of Customer Success Managers to deliver sustained revenue growth, customer retention, and expansion across enterprise and commercial customers.
This role is accountable for identifying and mitigating renewal risk while ensuring customer success plans are aligned with value realization strategies.
Equinix offers competitive benefits including a contributory pension scheme (PPK), private medical insurance, life and accident insurance, and flexible spending accounts.
Matching Summary
Match Score: 75
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Equinix is seeking a Senior Manager for Customer Success in Warsaw, Poland, to lead a team focused on customer retention and revenue growth. The ideal candidate will possess leadership experience in customer success or go-to-market environments, emphasizing strategic execution and customer engagement.
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Salary
436,000 - 654,000 PLN Annual OTE; Equity may be offered; Benefits include PPK, PMI, Life Insurance, and Flex Wallet
Skills & Requirements
Must-have
Leading Customer Success teams
Driving renewal and expansion outcomes
Developing customer success plans
Managing portfolio risk and health
Coaching team members on commercial skills
Nice-to-have
Experience in operating model transformation
Strong bias toward clarity and simplification
Comfortable operating in ambiguity
Inclusive leadership style
Data-informed decision making
Key Requirements
Bachelor's degree in business-related discipline
Experience leading Customer Success or Go-To-Market teams
Proven track record in building renewal strategies
Experience leading teams through operating model change