Support Coordinator Ii - Amb Infusion - Full Time 8 Hour Days (non-exempt) (non-union)

uscdirectory.usc.edu

Los Angeles, California, US
$25.00 - $39.69 ph
Patient satisfaction
Outpatient flow
Heavy phone answering
Support Coordinator II serves as an intermediate-level support coordinator responsible for ensuring smooth outpatient flow, optimizing patient satisfaction and clinic operation

Job Summary

  • Support Coordinator II serves as an intermediate-level support coordinator responsible for ensuring smooth outpatient flow, optimizing patient satisfaction and clinic operation.
  • Responsibilities include coordinating multiple appointments across multi-specialty clinical services, managing daily clinic preparation, handling customer service, phone calls, intake, message distribution, obtaining medical reports, scheduling procedures, registration, co-pay collections, and referrals management.
  • The role requires excellent communication skills, flexibility, a proactive approach, efficiency under pressure, teamwork, and knowledge of insurance plans and referral processing.

Matching Summary

Support Coordinator II serves as an intermediate-level support coordinator responsible for ensuring smooth outpatient flow, optimizing patient satisfaction and clinic operation.

Salary

$25.00 - $39.69

Skills & Requirements

Must-have

  • patient satisfaction
  • outpatient flow
  • heavy phone answering
  • referrals management
  • customer service
  • electronic message systems

Nice-to-have

  • compassion kindness honesty
  • flexibility
  • proactive approach
  • work efficiently under pressure
  • open line of communication

Key Requirements

  • High School or equivalent
  • 3-5 years experience in medical office
  • Bachelor’s Degree in a related field
  • Knowledge of medical terminology
  • Certified Medical Assistant - CMA
  • Billing and Coding Certificate

Work Rights

Not specified

Tailored Resume

Cover Letter