The Field Service Engineer is responsible for installing, troubleshooting, and performing planned maintenance on various Cytiva products across an assigned territory
Job Summary
The Field Service Engineer is responsible for installing, troubleshooting, and performing planned maintenance on various Cytiva products across an assigned territory.
Candidates must have a Bachelor's degree or Diploma in Engineering with at least three years of experience in the biopharmaceutical industry.
The role involves enforcing service quality standards, assisting in growing the service business through sales of solutions, and collecting payments from customers.
Matching Summary
The Field Service Engineer is responsible for installing, troubleshooting, and performing planned maintenance on various Cytiva products across an assigned territory.
Skills & Requirements
Must-have
Bachelor's Degree in Engineering
3+ years Biopharmaceutical experience
Install and troubleshoot bioreactors
Downstream Liquid Chromatography knowledge
Validation services industry norms
Nice-to-have
Willing to work off-hours and holidays
Sales of AMC and spare parts
Strong English communication skills
Customer relationship management
Revenue forecasting capabilities
Key Requirements
Bachelor's Degree/Diploma in Instrumentation/Electrical/Mechanical/Electronics Engineering
Minimum 3 years experience in Biopharmaceutical Industry
Knowledge of validation services as per industry norms