Director Of Rooms

Four Seasons Hotels & Resorts

Toronto, Canada
Base: $145,000 to $165,000; bonus/equity: not spec...
Rooms division leadership
Guest satisfaction
Financial performance analysis
The Director of Rooms is a Division Head position reporting to the Hotel Manager, overseeing all departments within the Rooms Division, including Front Desk, Guest Services, Guest Relations, and Housekeeping

Job Summary

  • The Director of Rooms is a Division Head position reporting to the Hotel Manager, overseeing all departments within the Rooms Division, including Front Desk, Guest Services, Guest Relations, and Housekeeping.
  • Ensure financial goals are achieved by monitoring labor, supply, and equipment expenses.
  • Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Matching Summary

The Director of Rooms is a Division Head position reporting to the Hotel Manager, overseeing all departments within the Rooms Division, including Front Desk, Guest Services, Guest Relations, and Housekeeping.

Salary

Base: $145,000 to $165,000; Bonus/Equity: Not specified; Benefits: Paid time off, discount and travel programs, complimentary meal, dry cleaning, training and development, extended flex benefit plan, recognition celebrations, parties

Skills & Requirements

Must-have

  • Rooms Division leadership
  • guest satisfaction
  • financial performance analysis
  • employee development
  • operational excellence

Nice-to-have

  • genuine heart
  • luxury with genuine heart
  • strategic view
  • long-term growth and profitability
  • personal engagement

Key Requirements

  • Minimum of 8 years’ experience in luxury hotel operations management
  • Extensive knowledge of Rooms Division operations
  • Experience in a unionized environment is an asset
  • Proficiency in Microsoft Office Suite
  • Legal work authorization in Canada

Work Rights

Legal work authorization in Canada

Sponsorship: available

Tailored Resume

Cover Letter