Monitoring Specialist I

TELUS

St-Léonard, QC, Canada
$22.00 ph; performance-based annual bonus; benefit...
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Monitor alarm events
Respond to alarm signals
Communicate with customers and teams
** TELUS is seeking a Monitoring Specialist I for their St-Léonard location, focused on ensuring customer safety through effective monitoring and response to alarm events. The role offers flexible shifts, competitive pay, and opportunities for career development after a comprehensive training period. **

Job Summary

  • As a Monitoring Station Specialist, you will monitor all types of alarm events for customers and respond with the appropriate action to keep them safe.
  • The company offers flexible work schedules, shift premiums, and a guaranteed minimum of 34 hours per week with the possibility of overtime.
  • TELUS provides an excellent compensation package including benefits, a starting salary of $22.00 per hour, a performance-based annual bonus, and extensive training and career development opportunities.

Matching Summary

Match Score: 75

** TELUS is seeking a Monitoring Specialist I for their St-Léonard location, focused on ensuring customer safety through effective monitoring and response to alarm events. The role offers flexible shifts, competitive pay, and opportunities for career development after a comprehensive training period. **

Salary

$22.00 per hour; Performance-based annual bonus; Benefits included

Skills & Requirements

Must-have

  • Monitor alarm events
  • Respond to alarm signals
  • Communicate with customers and teams
  • Bilingual (French/English)
  • Google Workspace knowledge
  • Maintain composure and professionalism

Nice-to-have

  • Advocating for customer needs
  • Displaying humanity in interactions
  • Taking charge in emergencies
  • Experience in monitoring station
  • Experience in call center

Key Requirements

  • High School Diploma and/or equivalent
  • Excellent communication skills
  • Adapt communication style
  • Open-minded and willing to change opinions
  • Personal accountability
  • High performance under pressure
  • Analyze situations and problem-solve
  • Good judgment and initiative
  • Positive and energetic personality

Work Rights

Not specified

Tailored Resume

Cover Letter