Backstage Captain, Grapevine Mills - Full Time

Macy's

Grapevine, TX, United States
On-site
Customer satisfaction expert
Merchandising expertise
Building brand loyalty
As an elevated hourly colleague, you are an expert in customer satisfaction, merchandising, and building brand loyalty

Job Summary

  • As an elevated hourly colleague, you are an expert in customer satisfaction, merchandising, and building brand loyalty.
  • Lead colleagues in the execution and completion of assigned tasks and ensure high-level of customer service through problem-solving and customer-focused resolutions.
  • We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match.

Matching Summary

As an elevated hourly colleague, you are an expert in customer satisfaction, merchandising, and building brand loyalty.

Skills & Requirements

Must-have

  • customer satisfaction expert
  • merchandising expertise
  • building brand loyalty
  • driving sales results
  • leading colleagues
  • problem-solving customer issues
  • store opening and closing procedures

Nice-to-have

  • advocate for the customer
  • role model for colleagues
  • fostering acceptance and respect
  • enhancing in-store experience

Key Requirements

  • 1-2 years of direct retail experience preferred
  • High school diploma or equivalent
  • Flexible availability including days, evenings, weekends and holidays
  • Proficient in communicating effectively
  • Self-starter in adapting quickly
  • Resourceful and able to adapt quickly

Work Rights

Not specified

Tailored Resume

Cover Letter