Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Coordination of benefits issues
Patient demographics collection
Insurance verification
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary

Job Summary

  • The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
  • UAMS offers amazing benefits and perks including medical, dental, and vision plans, holiday, vacation and sick leave, and educational discounts for staff and dependents.
  • This position requires assisting in denials of coordination of benefits issues, collecting patient intake documents, answering inbound/outbound calls, and verifying insurance information.

Matching Summary

The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.

Skills & Requirements

Must-have

  • Coordination of benefits issues
  • Patient demographics collection
  • Insurance verification
  • Call center environment
  • Exceptional customer service

Nice-to-have

  • Positive working relationships
  • Service recovery skills
  • Teamwork and diversity

Key Requirements

  • High School, GED or equivalent
  • 2 years customer service
  • 2 years healthcare registration/insurance verification
  • Ability to follow oral instruction, read, and write
  • Computer/basic keyboard skills
  • Telephone etiquette skills
  • General knowledge of office machines

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter