Scheduler - Lv Tropicana Family Medicine Clinic - Full Time 10 Hour Rotating Shifts (non-exempt) (non-union)

University of Southern California

Los Angeles, CA, US
Base: $21.00 - $29.77 ph; bonus/equity: not specif...
Schedule patient appointments accurately
Verify patient insurance eligibility
Answer phones professionally
The Scheduler serves as the primary point of contact for all patients, ensuring a consistent superior customer service experience

Job Summary

  • The Scheduler serves as the primary point of contact for all patients, ensuring a consistent superior customer service experience.
  • Essential duties include greeting patients, verifying eligibility, obtaining signatures, and managing appointment schedules within the electronic medical record.
  • This role requires working with every physician in the department while adhering to specific health center policies and procedures.

Matching Summary

The Scheduler serves as the primary point of contact for all patients, ensuring a consistent superior customer service experience.

Salary

Base: $21.00 - $29.77 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Schedule patient appointments accurately
  • Verify patient insurance eligibility
  • Answer phones professionally
  • Register new patients efficiently
  • Maintain electronic medical records

Nice-to-have

  • Excellent customer service techniques
  • Ability to handle upset patients calmly
  • Experience with physician coordination
  • Strong communication skills
  • Advocacy for patient needs

Key Requirements

  • High school diploma or equivalent
  • Understanding of medical terminology
  • Fire Life Safety Training (LA City)
  • 1 year customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter