Services Support Specialist

Hempel

Athens, Greece
On-site
Process optimization
Service tools and systems super user
Customer satisfaction
Hempel is seeking a Services Support Specialist for a maternity leave cover role in Athens, Greece. The position involves coordinating service requests, managing invoicing, and providing operational support across Southern Europe and Turkey

Job Summary

  • This role focuses on coordinating regional service requests scheduling, dispatching and efficient resource allocation including their corresponding invoicing and financial reporting, while provides comprehensive operational and administrative support to Coating Advisors and Service Operations Area Managers.
  • The position drives process optimization, serves as a super user for service tools and systems, and supports projects across several Southern European countries and Turkey.
  • As a key Administrative and commercial support, you will play a central role in ensuring high customer satisfaction through rapid response and dedicated service.

Matching Summary

Match Score: 85

Hempel is seeking a Services Support Specialist for a maternity leave cover role in Athens, Greece. The position involves coordinating service requests, managing invoicing, and providing operational support across Southern Europe and Turkey.

Skills & Requirements

Must-have

  • Process optimization
  • Service tools and systems super user
  • Customer satisfaction
  • Rapid response
  • Dedicated service

Nice-to-have

  • Highly organized and structured
  • Strong analytical skills
  • Exceptional attention to detail
  • Engaging confidently with stakeholders
  • Adapting to changing priorities

Key Requirements

  • Minimum 2 years of experience
  • University degree in Administration or related field
  • Fluency in English and Greek
  • Proficiency in Microsoft Office (Excel, PowerPoint)
  • Ability to perform under pressure

Work Rights

Not specified

Tailored Resume

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