Base: $18.50; bonus/equity: not specified; benefit...
Front end operations
Membership programs
Team member coaching
Oversees the frontline in the absence of the Front End Manager, coaching and developing all frontline team members to ensure excellent member service
Job Summary
Oversees the frontline in the absence of the Front End Manager, coaching and developing all frontline team members to ensure excellent member service.
Drives membership metrics through acquisition, retention, loyalty and experience programs, while ensuring a safe and positive environment for team members and members.
BJ's Wholesale Club offers a comprehensive benefits package including weekly pay, free memberships, generous paid time off, and retirement savings plans.
Matching Summary
Oversees the frontline in the absence of the Front End Manager, coaching and developing all frontline team members to ensure excellent member service.
Salary
Base: $18.50; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Front End Operations
Membership Programs
Team Member Coaching
Customer Service Excellence
Operational Standards Compliance
Point-of-Sale (POS) System
Nice-to-have
Strategic Thinking
Business Acumen
Change Leadership
Collaboration and Respect
Talent Identification
Key Requirements
Prior leadership experience preferred
Prior Membership or sales knowledge and experience preferred