Senior Customer Service Representative

NXP Semiconductors

Not specified
Order processing and operational execution
Strong erp experience (sap preferred)
Excellent communication and stakeholder management skills
NXP Semiconductors is seeking a Senior Customer Service Representative to manage customer orders, ensure compliance with order management standards, and support continuous improvement initiatives. The ideal candidate will have a strong background in order management, customer service, or supply chain operations, with proficiency in ERP systems, preferably SAP

Job Summary

  • The role involves managing complex customer orders and ensuring compliance with order policies.
  • You will collaborate with various teams to resolve order issues and support customer onboarding.
  • This position offers opportunities for training and mentoring new team members while contributing to process improvements.

Matching Summary

Match Score: 85

NXP Semiconductors is seeking a Senior Customer Service Representative to manage customer orders, ensure compliance with order management standards, and support continuous improvement initiatives. The ideal candidate will have a strong background in order management, customer service, or supply chain operations, with proficiency in ERP systems, preferably SAP.

Skills & Requirements

Must-have

  • Order processing and operational execution
  • Strong ERP experience (SAP preferred)
  • Excellent communication and stakeholder management skills

Nice-to-have

  • Experience supporting system changes
  • High attention to detail
  • Strong problem solving ability

Key Requirements

  • Bachelor’s degree in business or related field
  • 3–5+ years of experience in order management
  • Fluent English is essential

Work Rights

Not specified

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