Manager, Back Office Operations

Sunriseatwolfchase

Base: 80,000 - 128,000; bonus/equity: not specifie...
Hybrid
People leadership in complex operations
Strong stakeholder management skills
Process improvement and change management
The Manager, Back Office Operations leads critical back-office services supporting advisors, clients, and internal partners across Canada

Job Summary

  • The Manager, Back Office Operations leads critical back-office services supporting advisors, clients, and internal partners across Canada.
  • This role involves building strong relationships with Advisors, Field Leaders, and internal partners to drive continuous improvement and scalability.
  • Sun Life offers a friendly, collaborative, and inclusive culture with flexible hybrid work options and a focus on diversity and inclusion.

Matching Summary

The Manager, Back Office Operations leads critical back-office services supporting advisors, clients, and internal partners across Canada.

Salary

Base: 80,000 - 128,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • People leadership in complex operations
  • Strong stakeholder management skills
  • Process improvement and change management
  • Data-driven decision-making
  • Collaborative team culture building
  • Bilingualism for Quebec interactions

Nice-to-have

  • Strategic and tactical thinking
  • Ability to influence cross-business change
  • Use of analytics to support growth
  • Collaborative and inclusive culture
  • Digital experience development

Key Requirements

  • 5+ years in Canadian investment industry
  • Experience with financial advisory practices
  • Knowledge of regulatory and advisor-based business models
  • People leadership experience
  • Bilingualism required for Quebec
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter