Documentation And Training Specialist

Penn State

University Park, PA, US
Base: $76,700.00 - $129,500.00; bonus/equity: not ...
Hybrid
Cms platform experience contentful wordpress
Strong written communication skills
Translate complex concepts into plain language
The role involves developing and maintaining training materials and documentation for Penn State's CMS platforms including Contentful and WordPress

Job Summary

  • The role involves developing and maintaining training materials and documentation for Penn State's CMS platforms including Contentful and WordPress.
  • Candidates must be able to translate complex digital practices into practical guidance for non-technical audiences while supporting large-scale digital transformation.
  • The position offers a hybrid work arrangement and a competitive benefits package including a generous 75% tuition discount.

Matching Summary

The role involves developing and maintaining training materials and documentation for Penn State's CMS platforms including Contentful and WordPress.

Salary

Base: $76,700.00 - $129,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • CMS platform experience Contentful WordPress
  • Strong written communication skills
  • Translate complex concepts into plain language
  • Collaborate across technical and non-technical teams
  • Digital accessibility standards WCAG ADA

Nice-to-have

  • Experience in higher education or government setting
  • Knowledge management expertise
  • Change navigation and adoption support
  • Process documentation skills
  • Continuous improvement mindset

Key Requirements

  • Bachelor's Degree required
  • 3 to 6 years of relevant experience depending on grade
  • Authorized to work in the U.S. without visa sponsorship

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter