Guest Services Executive

ROYAL PLAZA

Singapore, Singapore
Minimum 2 years guest services experience
Ability to work rotating shifts including weekends
Proficiency in handling difficult guest situations
The role involves working across reception, concierge, and executive lounge to deliver memorable guest experiences

Job Summary

  • The role involves working across reception, concierge, and executive lounge to deliver memorable guest experiences.
  • Candidates will manage Executive Lounge breakfast, high tea, and evening cocktail service including alcohol service.
  • The position requires flexibility to work three rotating shifts, though fixed day shifts are available for those unable to work midnight shifts.

Matching Summary

Match Score: 85

The role involves working across reception, concierge, and executive lounge to deliver memorable guest experiences.

Skills & Requirements

Must-have

  • Minimum 2 years guest services experience
  • Ability to work rotating shifts including weekends
  • Proficiency in handling difficult guest situations
  • Able to serve alcohol legally
  • Strong communication and problem-solving skills

Nice-to-have

  • Passion for providing colorful guest experiences
  • Exposure to F&B operations knowledge
  • Versatility in rooms division learning opportunities
  • Experience with executive lounge management

Key Requirements

  • Minimum 2 years of experience in guest services
  • Flexibility to work rotating shifts and holidays
  • Legal ability to serve alcohol

Work Rights

Not specified

Tailored Resume

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