The role involves supervising a team of Line & Ramp Agents during an afternoon shift while ensuring adherence to the highest safety and service standards
Job Summary
The role involves supervising a team of Line & Ramp Agents during an afternoon shift while ensuring adherence to the highest safety and service standards.
Employees are responsible for carrying out critical ramp operations such as aircraft towing and pushback while resolving customer inquiries effectively.
The position offers a comprehensive benefits package including health insurance, a 401(k) match up to 6%, and tuition reimbursement opportunities.
Matching Summary
The role involves supervising a team of Line & Ramp Agents during an afternoon shift while ensuring adherence to the highest safety and service standards.
Salary
Base: $23 - $25 hourly ($47,000 - $52,000 annually); Bonus: Performance-based bonus up to 5% of annual salary; Benefits: Overtime pay, holiday pay, 401(k) match, PTO
Skills & Requirements
Must-have
Aircraft towing and pushback operations
Valid driver's license required
Work in various weather conditions
Airport ID Badge within 30 days
Safety and quality management system
Nice-to-have
Strong customer service focus
Ability to work calmly under pressure
Cultural awareness and sensitivity
Passion for excellence
Team motivation and development skills
Key Requirements
High School Diploma or GED
Minimum four years as Certified Line & Ramp Services Agent