When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other
Job Summary
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
Assists with product problem management within an assigned territory or industry; Maximizes Customer Loyalty while minimizing the commercial impact of customer complaints related to products, applications, and maintenance requirements thru appropriate and timely use of resources including Goodwill.
This position requires working onsite five days a week and business travel required for this role for approximately 25 - 50%.
Matching Summary
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
Skills & Requirements
Must-have
Customer Focus and Service Excellence
Technical Guidance and Counseling
Product Problem Management
Dealer Technical Capabilities Building
Effective Communications and Problem Solving
Nice-to-have
Building Strong Client Relationships
Continuous Learning and Technical Improvement
Collaborative Internal Partnerships
Key Requirements
Bachelor Degree in Mechanical Engineering
Strong technical knowledge of mining equipment
Good understanding of mechanical and hydraulic powertrain systems