Customer Service Representative - Fairgrounds & Csu Extension

Wearejefferson

Jefferson County, US
Base: $20.00 – $23.00 usd hourly; bonus/equity: no...
Hybrid (in-office tuesday - friday with flexible remote work on mondays)
Basic and routine information provision
General office support duties
Responding to inquiries
The Customer Service Representative role at Wearejefferson involves providing support to customers of the Fairgrounds and CSU Extension offices in Jefferson County. The position requires strong communication skills and the ability to handle various administrative tasks while fostering a collaborative team environment

Job Summary

  • The Customer Service Representative will assist customers by providing basic and routine information and service in support of the Fairgrounds and CSU Extension offices, performing a variety of general office support and receptionist duties.
  • This position offers the opportunity to collaborate with the Fairgrounds Event Coordinator to ensure all event client needs are met, including assisting with generating and processing client documentation.
  • Jefferson County offers a generous benefits package that supports your personal and professional life, including medical, dental, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Matching Summary

Match Score: 85

The Customer Service Representative role at Wearejefferson involves providing support to customers of the Fairgrounds and CSU Extension offices in Jefferson County. The position requires strong communication skills and the ability to handle various administrative tasks while fostering a collaborative team environment.

Salary

Base: $20.00 – $23.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, holidays, retirement matching, wellness programs, tuition reimbursement

Skills & Requirements

Must-have

  • Basic and routine information provision
  • General office support duties
  • Responding to inquiries
  • Resolving customer issues
  • Documenting calls and maintaining records

Nice-to-have

  • Person-centered team dynamic
  • Flexibility for personal and professional growth
  • Collaborative learning environment
  • Strong problem-solving aptitude
  • Defining desired work culture

Key Requirements

  • High School diploma or equivalent
  • 1 year of work-related experience
  • Equivalent combination of education and experience accepted

Work Rights

Not specified

Tailored Resume

Cover Letter