Our department is an internationally positioned SAP support team that serves as the first point of contact for our customers
Job Summary
Our department is an internationally positioned SAP support team that serves as the first point of contact for our customers.
You will conduct first/second-level support (24/7) via hotline/email, document service cases, and describe solutions.
Benefits include those of an international MDax group, significant scope for design, flexible and mobile working, and individual support and development.
Matching Summary
Our department is an internationally positioned SAP support team that serves as the first point of contact for our customers.
Skills & Requirements
Must-have
First/Second-Level Support
SAP WM/EWM/MFS
Root Cause Analysis
Customer Service
Technical Concepts Documentation
Nice-to-have
Service and customer-oriented
Flexible and mobile working
International team
Process improvement collaboration
Key Requirements
Degree in Computer Science/Business Informatics or equivalent
1+ years of experience in customer service/warehouse management/SAP