Job Summary

• This role combines technology expertise, vendor management, operational consulting, and performance analysis to drive adoption and improve customer engagement.
• The position requires managing and optimizing CX technology platforms including CRM, chat, call tracking, digital retail, video, AI, and equity mining tools.
• Candidates will partner with dealership operations, RMOs, marketing, and internal teams to support integration and optimization across all customer touchpoints.

Matching Summary

Salary

Base: $75,000-100,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), Stock Purchase Plan

Skills & Requirements

Key Requirements

• Bachelor's degree in Business, Communications, or Marketing
• Minimum 5 years of automotive retail experience
• Knowledge of PRISM, FourEyes, Phone AI, and trade acquisition platforms

Work Rights