The Process & Capability Analyst position at Latitude Financial involves analyzing and improving end-to-end processes and system capabilities in the Pay Originations area across Australia and New Zealand. The role emphasizes collaboration with various stakeholders to drive continuous improvement and enhance customer experiences
Job Summary
This role supports Pay Originations by analysing, uplifting and maintaining end‑to‑end processes and system capabilities across Australia and New Zealand.
You’ll play a key role in driving continuous improvement, market alignments, reducing defects and customer friction, and enabling faster, more efficient credit decisioning across the Originations journey.
In return for your energy and ideas, we offer a flexible working environment and great compensation.
Matching Summary
Match Score: 85
The Process & Capability Analyst position at Latitude Financial involves analyzing and improving end-to-end processes and system capabilities in the Pay Originations area across Australia and New Zealand. The role emphasizes collaboration with various stakeholders to drive continuous improvement and enhance customer experiences.
Skills & Requirements
Must-have
Process analysis and continuous improvement
Analyze and uplift Pay Originations processes
Leverage defect and performance insights
Partner with stakeholders across teams
Prepare and maintain process documentation
Nice-to-have
Familiarity with automation concepts
AI-ready process design
Key Requirements
Experience in financial services or regulated environment
Strong analytical capability
Experience in fast-paced, changing environments
Continuous improvement mindset
Strong stakeholder management and communication skills
High attention to detail
Australian or New Zealand Permanent Residents or Citizens