Application Support Senior Analyst – Assistant Vice President

Work From Home With CiCi

Base: $94,300.00 - $141,500.00; bonus/equity: not ...
Fully remote
5-8 years application support experience
Technical troubleshooting and issue resolution
Application stability and performance monitoring
The Application Support Senior Analyst – Assistant Vice President position at Citi focuses on providing technical and business support for applications while ensuring their stability and efficiency. The role requires strong analytical, communication, and leadership skills, with an emphasis on problem-solving and collaboration across teams

Job Summary

  • The role provides technical and business support for users of Citi Applications, ensuring quick resolutions to app issues.
  • The incumbent is responsible for maintaining application systems, performing start-of-day checks, continuous monitoring, and regional handovers.
  • This position requires acting as a liaison between users, technology groups, and vendors while adhering to strict Service Level Agreements.

Matching Summary

Match Score: 85

The Application Support Senior Analyst – Assistant Vice President position at Citi focuses on providing technical and business support for applications while ensuring their stability and efficiency. The role requires strong analytical, communication, and leadership skills, with an emphasis on problem-solving and collaboration across teams.

Salary

Base: $94,300.00 - $141,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5-8 years application support experience
  • Technical troubleshooting and issue resolution
  • Application stability and performance monitoring
  • Risk assessment and escalation management
  • Production release and deployment participation

Nice-to-have

  • Strong communication and diplomacy skills
  • Coaching and training of new recruits
  • Ability to work with limited supervision
  • Experience with problem management tools
  • Willingness to learn programming languages

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5-8 years in Application Support role
  • Experience installing and configuring business applications

Work Rights

Not specified

Tailored Resume

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