Sr Business Process Analyst - Knowledge Management And Ai
Workday
Not specified; not specified; not specified
Fully remote
8+ years business process analyst experience
5+ years knowledge management tools and kcs
Process mapping with visio or lucidchart
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools
Job Summary
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
Candidates will collaborate with cross-functional teams to map existing support processes and develop clear documentation including SOPs and process flows.
Workday offers a flexible work approach combining in-person and remote time, requiring at least 50% presence in the office or field each quarter.
Matching Summary
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
8+ years Business Process Analyst experience
5+ years knowledge management tools and KCS
Process mapping with Visio or Lucidchart
SQL proficiency and data visualization skills
Experience with digital support technologies
Nice-to-have
Lean Six Sigma certification preferred
AI chatbot and automated system experience
Strong written and verbal communication
Adaptable self-starter in high-growth environment
Key Requirements
Bachelor's degree in related field or equivalent experience
KCS and Lean Six Sigma certification highly desirable
2+ years experience with SQL and data visualization tools