Guest Services Usher

Dow Event Center

Ability to stand and walk continuously
Navigate stairs and various floor surfaces
Communicate clearly in loud environments
The position requires assisting patrons with customer service needs including seating and information during public or private events

Job Summary

  • The position requires assisting patrons with customer service needs including seating and information during public or private events.
  • Employees must maintain their assigned viewing area, oversee for spills, and act on complaints according to established policies.
  • Candidates must be able to work in varied environments including darkened theatres, around crowds, and amidst loud noise and flashing lights.

Matching Summary

The position requires assisting patrons with customer service needs including seating and information during public or private events.

Skills & Requirements

Must-have

  • Ability to stand and walk continuously
  • Navigate stairs and various floor surfaces
  • Communicate clearly in loud environments

Nice-to-have

  • Friendly disposition and smile
  • Experience handling conflict effectively
  • Stay calm in fast-paced stressful environment

Key Requirements

  • High School Diploma or GED preferred
  • One-year prior customer service experience preferred
  • Ability to navigate stairs and continuous standing

Work Rights

Not specified

Tailored Resume

Cover Letter