Service Advisor

Eagers Automotive Ltd

Australia
On-site
Highly organised administration skills
Exceptional verbal and written communication
Current nsw driver's licence
Eagers Automotive Ltd is seeking a Customer Service Advisor to act as a liaison between customers and various departments within the automotive service environment. The ideal candidate should possess strong organizational and communication skills, with a focus on customer satisfaction in a fast-paced setting

Job Summary

  • You will act as the primary point of contact for customers, bridging the gap between their needs and the Sales, Service, and Repair Departments.
  • The role requires greeting customers, determining necessary repairs and charges, briefing technicians, tracking progress, and keeping customers updated on timelines.
  • Eagers Automotive offers a diverse team environment with benefits including discounted gym memberships, health insurance, vehicle discounts, and professional development opportunities.

Matching Summary

Match Score: 85

Eagers Automotive Ltd is seeking a Customer Service Advisor to act as a liaison between customers and various departments within the automotive service environment. The ideal candidate should possess strong organizational and communication skills, with a focus on customer satisfaction in a fast-paced setting.

Skills & Requirements

Must-have

  • Highly organised administration skills
  • Exceptional verbal and written communication
  • Current NSW driver's licence
  • Proficiency in Microsoft suite programs
  • Ability to work in high-paced environment

Nice-to-have

  • Genuine connection with customers
  • Teamwork and collaborative spirit
  • Can-do attitude and initiative
  • Satisfaction from exceeding expectations

Key Requirements

  • Current NSW driver's licence
  • Microsoft suite proficiency
  • Strong organisational abilities

Work Rights

Not specified

Tailored Resume

Cover Letter