Movenpick Hotel Wellington is seeking a Guest Service Agent to join its Front Office team, focusing on delivering exceptional guest experiences. The role requires strong customer service skills and the ability to manage various responsibilities within the hotel environment
Job Summary
This multi-faceted role is central to our guest experience, requiring a versatile individual capable of seamlessly managing diverse responsibilities across Front Office, with supporting duties in Food & Beverage and Housekeeping.
You will be a key representative of our hotel, ensuring a consistently high level of service that our guests have come to expect.
Incredible Accor Heartist Benefits including discounted Food & Beverage + Accommodation Worldwide and access to our Employee Assistance Program.
Matching Summary
Match Score: 85
Movenpick Hotel Wellington is seeking a Guest Service Agent to join its Front Office team, focusing on delivering exceptional guest experiences. The role requires strong customer service skills and the ability to manage various responsibilities within the hotel environment.
Salary
Generous Night Shift Allowance
Skills & Requirements
Must-have
high level of customer service
exceptionally organised personality
meticulous attention to detail
excellent verbal and written communication
ALL loyalty program understanding
full flexibility for rotating roster
NZ full driving licence
Nice-to-have
dynamic and confident personality
proactive approach
ability to multitask
adapt efficiently in fast-paced environment
Key Requirements
Previous experience in hotel Front Office or similar customer service role is advantageous
Must have full flexibility to work on a rotating roster