Alternance Coordinatrice Logistique Et Export (24 Mois)

Philips

Suresnes, France
**
Optimize customer interventions
Improve customer satisfaction
Reduce logistics costs
** Philips is seeking a Logistics and Export Coordinator for a two-year apprenticeship in Suresnes, France. The role involves optimizing customer service logistics, improving customer satisfaction, and managing logistics processes. **

Job Summary

  • Work within the Philips Healthcare activity, specifically the Customer Service professional division, to optimize customer interventions, enhance satisfaction, and reduce logistics costs.
  • Your responsibilities include generating monthly statistics on KPIs such as stocks and spare parts returns, managing customer complaints, analyzing root causes, and defining corrective action plans.
  • This role requires strong analytical skills, a good understanding of procedures, and proficiency in Excel, PowerPoint, SAP, and potentially Salesforce, along with a good level of English.

Matching Summary

Match Score: 75

** Philips is seeking a Logistics and Export Coordinator for a two-year apprenticeship in Suresnes, France. The role involves optimizing customer service logistics, improving customer satisfaction, and managing logistics processes. **

Skills & Requirements

Must-have

  • Optimize customer interventions
  • Improve customer satisfaction
  • Reduce logistics costs
  • Analyze root causes of complaints
  • Manage and track logistics processes
  • Ensure timely delivery and return of parts

Nice-to-have

  • Excellent interpersonal skills
  • Good communication abilities
  • Rigor, organization, and flexibility
  • Teamwork aptitude

Key Requirements

  • L3 or M1 in Supply Chain/Logistics
  • 2-year apprenticeship starting September 2026
  • Previous customer service experience is ideal
  • Proficiency in Excel, PowerPoint, SAP
  • Good level of English (written and oral)

Work Rights

Not specified

Tailored Resume

Cover Letter