Xfinity Retail Service Associate

Comcast

Springfield, MA, United States
Base: $17.00; bonus/equity: eligible for bonus; be...
Mobile activations and troubleshooting
Customer education on devices
Technical support for mobile
The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Comcast provides best-in-class Benefits to eligible employees, supporting employees physically, financially and emotionally.

Matching Summary

The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $17.00; Bonus/Equity: Eligible for Bonus; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and troubleshooting
  • Customer education on devices
  • Technical support for mobile
  • Operational readiness and merchandising
  • Processing transactions and returns

Nice-to-have

  • Enthusiastic learner and advocate
  • Drive results and operational excellence
  • Foster and support a culture of inclusion
  • Own the customer experience

Key Requirements

  • High School Diploma / GED (Required)
  • 0-2 Years Relevant Work Experience

Work Rights

Not specified

Tailored Resume

Cover Letter