Not specified; competitive compensation + benefits...
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4+ years technical support experience
Experience with industrial robotics or plcs
Strong troubleshooting and analytical skills
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ABB Inc is seeking a Robotics Tech Support Specialist to join their team in Auburn Hills, MI. The role involves providing expert technical assistance for ABB Robotics products, ensuring customer satisfaction through troubleshooting and collaboration with various teams.
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Job Summary
This role sits within ABB's Robotics business, a leading global robotics company entering an exciting new chapter with SoftBank Group acquisition.
The Technical Support Specialist provides expert technical assistance to customers by diagnosing issues, resolving technical challenges, and supporting the successful operation of robotic solutions.
Candidates will enjoy opportunities to work with cutting-edge robotics technology in a collaborative, global work environment with professional development training.
Matching Summary
Match Score: 75
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ABB Inc is seeking a Robotics Tech Support Specialist to join their team in Auburn Hills, MI. The role involves providing expert technical assistance for ABB Robotics products, ensuring customer satisfaction through troubleshooting and collaboration with various teams.
**
Salary
Not specified; Competitive compensation and benefits mentioned
Skills & Requirements
Must-have
4+ years technical support experience
Experience with Industrial Robotics or PLCs
Strong troubleshooting and analytical skills
Willingness to travel 10-20%
English communication proficiency
Nice-to-have
Experience with ABB Robotics products
Robot programming or scripting skills
Spanish language proficiency
Collaboration with engineering teams
Key Requirements
Bachelor's Degree plus 4+ years experience OR Associate's Degree plus 6+ years OR High School plus 8+ years
Work authorization required for US employment
4+ years previous technical support or field service experience