Robotics Tech Support Specialist

ABB Inc

Auburn Hills, MI, US
Not specified; competitive compensation + benefits...
**
4+ years technical support experience
Experience with industrial robotics or plcs
Strong troubleshooting and analytical skills
** ABB Inc is seeking a Robotics Tech Support Specialist to join their team in Auburn Hills, MI. The role involves providing expert technical assistance for ABB Robotics products, ensuring customer satisfaction through troubleshooting and collaboration with various teams. **

Job Summary

  • This role sits within ABB's Robotics business, a leading global robotics company entering an exciting new chapter with SoftBank Group acquisition.
  • The Technical Support Specialist provides expert technical assistance to customers by diagnosing issues, resolving technical challenges, and supporting the successful operation of robotic solutions.
  • Candidates will enjoy opportunities to work with cutting-edge robotics technology in a collaborative, global work environment with professional development training.

Matching Summary

Match Score: 75

** ABB Inc is seeking a Robotics Tech Support Specialist to join their team in Auburn Hills, MI. The role involves providing expert technical assistance for ABB Robotics products, ensuring customer satisfaction through troubleshooting and collaboration with various teams. **

Salary

Not specified; Competitive compensation and benefits mentioned

Skills & Requirements

Must-have

  • 4+ years technical support experience
  • Experience with Industrial Robotics or PLCs
  • Strong troubleshooting and analytical skills
  • Willingness to travel 10-20%
  • English communication proficiency

Nice-to-have

  • Experience with ABB Robotics products
  • Robot programming or scripting skills
  • Spanish language proficiency
  • Collaboration with engineering teams

Key Requirements

  • Bachelor's Degree plus 4+ years experience OR Associate's Degree plus 6+ years OR High School plus 8+ years
  • Work authorization required for US employment
  • 4+ years previous technical support or field service experience

Work Rights

Must have work authorization for US employment

Tailored Resume

Cover Letter